Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Between 09:57 - 10:16 UTC on October 21, calls through our Israel voice market were intermittently unable to be completed. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:
Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Oct 23, 2025 - 07:37 EDT
Resolved
This incident has been resolved.
Posted Oct 21, 2025 - 13:19 EDT
Monitoring
After a brief period of time where inbound voice calls could not complete, teams are observing expected calling behavior. We will continue to monitor.
Posted Oct 21, 2025 - 08:08 EDT
This incident affected: Israel Calling Services (Inbound Calling - Israel).
