Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Bandwidth International Market Impairment - Puerto Rico

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Dec 21, 2023 - 16:14 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 21, 2023 - 15:10 EST

Investigating

We are investigating a network impairment in Puerto Rico with our carrier affecting voice traffic. We are currently working with our carrier for resolution.

Posted Dec 21, 2023 - 14:33 EST

This incident affected: Puerto Rico Calling Services (Inbound Calling - Puerto Rico).