Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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V2 Outbound Messaging Incident

Incident Report for Bandwidth

Resolved

After continued network stability observed- we consider this incident resolved.

Posted Jul 02, 2021 - 14:48 EDT

Monitoring

Bandwidth Teams have implemented a change to restore Outbound Messaging and DLR behavior. We continue to monitor for network stability.

Posted Jul 02, 2021 - 13:26 EDT

Identified

Bandwidth teams have identified an incident impacting a small subset of outbound V2 Messages. These messages and associated DLR are failing to process as expected. We are actively working to resolve.

Posted Jul 02, 2021 - 12:49 EDT

This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Outbound, REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging, Toll Free MMS - Outbound).