Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Between April 23 13:00 - July 25 19:46 UTC, a very small portion of outbound Toll Free MMS messages were unable to be delivered. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:
Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Jul 26, 2024 - 14:31 EDT
Resolved
This incident has been resolved.
Posted Jul 25, 2024 - 16:04 EDT
Identified
We have identified the cause of this incident, and we are working towards resolution.
Posted Jul 25, 2024 - 15:26 EDT
Investigating
We are currently investigatin an incident causing a small percentage of Toll-Free MMS to return 9999 errors. Bandwidth teams are working to resolve this incident.
Posted Jul 25, 2024 - 15:16 EDT
This incident affected: United States Messaging Services (Toll Free MMS - Outbound).
