Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Between October 28 09:00 - November 7 17:20 UTC, a subset of outbound calls through our UK market were unable to be completed.
Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Nov 10, 2025 - 07:34 EST
Resolved
This incident has been resolved.
Posted Nov 07, 2025 - 13:13 EST
Monitoring
Teams are observing expected network and carrier behaviors. We will monitor for prolonged stability.
Posted Nov 07, 2025 - 08:42 EST
Investigating
Teams are investigating an outbound calling incident, where some UK outbound calls fail to complete.
Posted Nov 07, 2025 - 07:35 EST
This incident affected: United Kingdom Calling Services (Inbound Calling - United Kingdom).
