Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Product Impairment

Incident Report for Bandwidth

Resolved

We’ve confirmed stability and we’re considering this incident resolved.
Posted Jun 13, 2023 - 18:50 EDT

Monitoring

We’ve initiated a fix for the root cause, systems are operating normally now and we’ll monitor for stability.
Posted Jun 13, 2023 - 17:47 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 13, 2023 - 16:24 EDT

Update

We've also identified possible impacts to inbound and outbound voice for customer using SIP Registrar.
Posted Jun 13, 2023 - 15:56 EDT

Update

At this time we've mitigated any impact to MFA authentication. We'll advise once we have further updates on other affected products.
Posted Jun 13, 2023 - 15:48 EDT

Identified

We've identified an issue causing system issues. Currently we're aware of impact to the TN Lookup API, and possible impacts to MFA authentication for logins. We're testing other systems for impact as well while working to resolve the root cause.
Posted Jun 13, 2023 - 15:33 EDT
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States), and Number Management Services (Phone Number Lookup API).