Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 31, 2020 - 22:01 EDT
Scheduled
Bandwidth will be performing URGENT maintenance on DFW Edge Proxy 04. While steps have been taken to minimize impact, the DFW Edge Proxy 04 will experience a brief period of time where it will be unable to process calls during the maintenance window.
The geo-redundant JFK Edge Proxy 04 will be unaffected during this event. Edge Proxy 04 customers may choose to point all traffic to JFK to ensure no interruption to service.
Customers currently connected directly to Bandwidth SBCs will not be impacted by this maintenance and can ignore this maintenance notification.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Aug 31, 2020 - 12:35 EDT
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States), and Canada Calling Services (Inbound Calling - Canada (SIP)).