Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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LAX Datacenter Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Sep 03, 2026 - 13:54 EDT

Monitoring

Teams are observing expected calling behavior and will monitor for stability.

Posted Sep 03, 2026 - 09:37 EDT

Update

The impacted provider continues work to restore expected calling behaviors.

Posted Sep 03, 2026 - 08:56 EDT

Update

We continue to work with the impacted provider to restore expected calling behaviors.

Posted Sep 02, 2026 - 23:17 EDT

Identified

Bandwidth teams have identified an off-network incident impacting some voice traffic to experience packet loss. Bandwidth is working with the impacted provider to bring out expected calling behaviors.

Posted Sep 02, 2026 - 13:33 EDT

This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States).