Bandwidth Status - BWI Network Impairment - Great Britain Outbound Voice

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

BWI Network Impairment - Great Britain Outbound Voice

Incident Report for Bandwidth

Postmortem

Between 10:13 - 14:35 UTC on July 5, a subset of outbound voice calls through our United Kingdom market were unable to be completed.

Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:

20240705 | BWI Voice United Kingdom

Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Jul 08, 2024 - 08:57 EDT

Resolved

This incident has been resolved.

Posted Jul 05, 2024 - 18:17 EDT

Update

We will continue to monitor this incident throughout the weekend.

Posted Jul 05, 2024 - 15:34 EDT

Update

We are continuing to monitor this incident.

Posted Jul 05, 2024 - 12:52 EDT

Monitoring

A resolution has been implemented, and we are monitoring the results.

Posted Jul 05, 2024 - 11:09 EDT

Update

We are continuing to work to resolve this incident.

Posted Jul 05, 2024 - 09:47 EDT

Identified

We have identified the cause of this incident and are working towards resolution.

Posted Jul 05, 2024 - 08:08 EDT

Investigating

We are currently investigating an incident impacting a portion of Great Britain outbound voice traffic.

Posted Jul 05, 2024 - 07:09 EDT

This incident affected: United Kingdom Calling Services (Outbound Calling - United Kingdom).