Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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DLR Delay for Toll Free SMS & Short Code SMS & MMS

Incident Report for Bandwidth

Resolved

After continued stability, we consider this incident resolved.

Posted Apr 01, 2022 - 14:12 EDT

Monitoring

Bandwidth teams are seeing DLRs deliver as expected and timely. We will continue to monitor for stability.

Posted Apr 01, 2022 - 13:52 EDT

Identified

Bandwidth teams have identified an incident impacting delayed DLRs for Toll Free SMS and Short Code messages. Actual message content is delivered without dealy, however, message DLRs are delayed. All teams are actively engaged and working towards a resolution.

Posted Apr 01, 2022 - 13:29 EDT

This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Outbound).