Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Canada TF SMS Latency

Incident Report for Bandwidth

Resolved

Our industry vendor has implemented a fix and we now consider this incident resolved.

Posted Feb 18, 2020 - 21:14 EST

Identified

We have identified the cause of Toll-Free SMS DLR latency alongside our industry partner and are working to fully restore Toll-Free messaging.

Posted Feb 18, 2020 - 20:31 EST

Investigating

Bandwidth is currently investigating, along with our industry partner, Canada based Toll-Free SMS DLR Latency. Updates will be provided as available.

Posted Feb 18, 2020 - 19:28 EST

This incident affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound).