Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
Bandwidth International Calling Incident - Media
Incident
Report for Bandwidth
Resolved
This incident has been resolved.
Update
Bandwidth teams are observing expected call behavior. We will continue to monitor for prolonged stability.
Monitoring
Bandwidth teams are observing expected call behavior. We will continue to monitor for prolonged stability.
Identified
Bandwidth teams have identified the cause of this incident and are working to restore expected call behavior. This incident remains isolated to the Bandwidth International (fka Voxbone) network.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
Bandwidth teams are investigating and investigating incident where media for an established call unexpectedly stops, causing calls to disconnect across the Bandwidth International network. All teams are working to restore expected calling behavior.
This incident affected: Dominican Republic Calling Services (Inbound Calling - Dominican Republic (SIP)), Argentina Calling Services (Inbound Calling- Argentina, Outbound Calling- Argentina), Brazil Calling Services (Inbound Calling- Brazil), Chile Calling Services (Inbound Calling- Chile), Colombia Calling Services (Inbound Calling- Colombia), El Salvador Calling Services (Inbound Calling- El Salvador), Panama Calling Services (Inbound Calling- Panama), Peru Calling Services (Inbound Calling- Peru, Outbound Calling- Peru), Austria Calling Services (Inbound Calling - Austria, Outbound Calling - Austria), Belgium Calling Services (Inbound Calling - Belgium, Outbound Calling - Belgium), France Calling Services (Inbound Calling - France, Outbound Calling - France), Germany Calling Services (Inbound Calling - Germany, Outbound Calling - Germany), Luxembourg Calling Services (Inbound Calling - Luxembourg, Outbound Calling - Luxembourg), Netherlands Calling Services (Inbound Calling - Neatherlands, Outbound Calling - Netherlands), Switzerland Calling Services (Inbound Calling - Switzerland, Outbound Calling - Switzerland), Croatia Calling Services (Inbound Calling - Croatia, Outbound Calling - Croatia), Greece Calling Services (Inbound Calling - Greece, Outbound Calling - Greece), Italy Calling Services (Inbound Calling - Italy, Outbound Calling - Italy), Malta Calling Services (Inbound Calling - Malta), Portugal Calling Services (Inbound Calling - Portugal, Outbound Calling - Portugal), Slovenia Calling Services (Inbound Calling - Slovenia, Outbound Calling- Slovenia), Spain Calling Services (Inbound Calling - Spain, Outbound Calling - Spain), Bulgaria Calling Services (Inbound Calling - Bulgaria, Outbound Calling - Bulgaria), Georgia Calling Services (Inbound Calling - Georgia), Czech Republic Calling Services (Inbound Calling - Czech Republic, Outbound Calling - Czech Republic), Hungary Calling Services (Inbound Calling - Hungary, Outbound Calling - Hungary), Poland Calling Services (Inbound Calling - Poland, Outbound Calling - Poland), Romania Calling Services (Inbound Calling - Romania, Outbound Calling - Romania), Slovakia Calling Services (Inbound Calling - Slovakia, Outbound Calling - Slovakia), Denmark Calling Services (Inbound Calling - Denmark, Outbound Calling - Denmark), Estonia Calling Services (Inbound Calling - Estonia, Outbound Calling - Estonia), Finland Calling Services (Inbound Calling - Finland, Outbound Calling - Finland), Ireland Calling Services (Inbound Calling - Ireland, Outbound Calling - Ireland), Latvia Calling Services (Inbound Calling - Latvia, Outbound Calling - Latvia), Lithuania Calling Services (Inbound Calling - Lithuania, Outbound Calling - Lithuania), Norway Calling Services (Inbound Calling - Norway, Outbound Calling - Norway), Sweden Calling Services (Inbound Calling - Sweden, Outbound Calling - Sweden), United Kingdom Calling Services (Inbound Calling - United Kingdom, Outbound Calling - United Kingdom), Mexico Calling Services (Inbound Calling - Mexico), Virgin Islands (U.S.) Calling Services (Inbound Calling - Virgin Islands (U.S.), Emergency Calling - Virgin Islands (U.S.)), Cyprus Calling Services (Inbound Calling - Cyprus, Outbound Calling - Cyprus), Egypt Calling Services (Inbound Calling - Egypt), Israel Calling Services (Inbound Calling - Israel, Outbound Calling - Israel), Jordan Calling Services (Inbound Calling- Jordan), Kenya Calling Services (Inbound Calling- Kenya), Qatar Calling Services (Inbound Calling- Qatar), South Africa Calling Services (Inbound Calling- South Africa), United Arab Emirates Calling Services (Inbound Calling- United Arab Emirates), Australia Calling Services (Inbound Calling- Australia, Outbound Calling- Australia), China Calling Services (Inbound Calling- China), Hong Kong Calling Services (Inbound Calling- Hong Kong, Outbound Calling- Hong Kong), India Calling Services (Inbound Calling- India), Indonesia Calling Services (Inbound Calling- Indonesia), Japan Calling Services (Inbound Calling- Japan, Outbound Calling- Japan), Malaysia Calling Services (Inbound Calling- Malaysia), Philippines Calling Service (Inbound Calling- Philippines), Singapore Calling Services (Inbound Calling- Singapore, Outbound Calling- Singapore), South Korea Calling Services (Inbound Calling- South Korea, Outbound Calling- South Korea), and Thailand Calling Services (Inbound Calling- Thailand).