Delays in processing On-Net Port Requests

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Incident Report for Bandwidth

Resolved

Bandwidth has seen further stabilization with On-Net Port Requests processing in real time and we now consider this incident resolved.

Posted Apr 07, 2019 - 21:48 EDT

Monitoring

Bandwidth is now seeing On-Net Port Requests process in real time and will keep monitoring for stability

Posted Apr 07, 2019 - 21:08 EDT

Identified

Bandwidth has identified the issue causing the delays in processing On-Net Port requests. All relevant teams are engaged in resolving the issue.

Posted Apr 07, 2019 - 20:32 EDT

Investigating

Bandwidth is currently experiencing delays in processing new On-Net Port requests. New orders are queuing at this. All relevant teams are engaged.

Posted Apr 07, 2019 - 19:12 EDT

This incident affected: Number Management Services (Number Porting).