Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Intermittent Inbound LC MMS Delays

Incident Report for Bandwidth

Resolved

We’ve confirmed return to normal function and the vendor has also confirmed resolution on there end. At this time we’re considering this incident resolved.
Posted Oct 29, 2022 - 08:11 EDT

Monitoring

The vendor successfully installed the fix overnight. We are seeing improvement, but still monitoring until function returns to normal and the vendor confirms resolution.
Posted Oct 29, 2022 - 07:19 EDT

Update

The industry vendor has an update planned to run during their maintenance window between 12-2am ET, after which we will reassess impact.
Posted Oct 28, 2022 - 19:07 EDT

Identified

We’ve identified the problem at this time and we’re working with the industry routing vendor to implement a fix. We’ll provide updates on progress as they become available.
Posted Oct 28, 2022 - 18:01 EDT

Update

We're continuing to investigate the delays and have engaged industry vendors in the investigation. We'll continue to provide updates as they become available.
Posted Oct 28, 2022 - 15:56 EDT

Investigating

We're currently investigating inbound MMS delays affecting LC TNs. Relevant teams are engaged and we'll provide updates as they become available.
Posted Oct 28, 2022 - 14:47 EDT
This incident affected: United States Messaging Services (MMS Messaging (MM4), REST APIs - HTTP MMS Messaging).