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Degraded Performance in the Bandwidth Dashboard Impacting Messaging Settings

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jan 12, 2021 - 21:47 EST

Identified

Bandwidth has identified an issue where customers may experience intermittent issues adding or updating Messaging settings in the Bandwidth Dashboard. We are engaged with our vendor to resolve this issue.

Posted Jan 12, 2021 - 19:45 EST

This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, International Messaging (HTTP), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging, Toll Free MMS - Inbound, Toll Free MMS - Outbound), Portals (Bandwidth App), International A2P Messaging (International A2P Platform (SMPP), International A2P Platform (HTTP)), and Number Management Services (Line Feature Management).