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Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

    • Bandwidth International Market Impairment - Brazil - Porto Alegre
    Incident Report for Bandwidth
    Resolved
    This incident has been resolved.
    Posted May 31, 2023 - 19:00 EDT
    Identified
    The issue has been identified as a problem with our carrier's interconnection with Embratel/Claro.

    A case has been opened and they are working to correct the issue.
    Posted May 30, 2023 - 14:07 EDT
    Investigating
    We are investigating a network impairment in Brazil (in the area of Porto Alegre) with our carrier affecting voice traffic. We are currently working with our carrier for resolution.
    Posted May 30, 2023 - 14:04 EDT
    This incident affected: Brazil Calling Services (Inbound Calling- Brazil).
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