Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Intermittent Toll Free MMS Message Duplication

Incident Report for Bandwidth

Resolved

We have confirmed stability and are considering this incident resolved.

Posted Apr 20, 2022 - 09:11 EDT

Monitoring

Verizon has initiated a repair, and our tests are completing properly. We’ll continue to monitor for stability and advise once we confirm resolution.

Posted Apr 19, 2022 - 18:11 EDT

Identified

We've identified and issue with outbound TF MMS causing some messages to duplicate upon delivery to Verizon numbers. Verizon is working to resolve the issue, and we're also engaged with our TF MMS industry partner to monitor the situation.

Posted Apr 19, 2022 - 17:01 EDT

This incident affected: United States Messaging Services (Toll Free MMS - Outbound).