Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
Outbound Calling- France
Incident
Report for Bandwidth
Postmortem
Between 04:37 UTC and 11:47 UTC on October 6, 2026, a subset of Bandwidth's outbound voice calls to France failed to connect.
Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Resolved
This incident has been resolved.
Investigating
Teams are investigating an incident impacting Diversion header calls in France. These calls may not complete as expected.
This incident affected: France Calling Services (Outbound Calling - France).