Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Inbound Calling Incident- Puerto Rico

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Sep 11, 2025 - 15:42 EDT

Update

We continue to monitor for prolonged stability.
Posted Sep 10, 2025 - 22:29 EDT

Monitoring

Teams are observing expected call transit behaviors. We will continue to monitor for prolonged stability.
Posted Sep 09, 2025 - 19:06 EDT

Update

The Bandwidth team has identified the source of the incident and is working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
Posted Sep 08, 2025 - 18:10 EDT

Update

The Bandwidth team has identified the source of the incident and is working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
Posted Sep 05, 2025 - 19:51 EDT

Update

The Bandwidth team has identified the source of the incident and is working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
Posted Sep 05, 2025 - 10:14 EDT

Update

The Bandwidth team has identified the source of the incident and is working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
Posted Sep 04, 2025 - 09:37 EDT

Update

The Bandwidth team has identified the source of the incident and is working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
Posted Sep 03, 2025 - 17:39 EDT

Update

The Bandwidth team has identified the source of the incident and is working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
Posted Sep 03, 2025 - 07:13 EDT

Update

The Bandwidth team has identified the source of the incident and is working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
Posted Sep 02, 2025 - 09:22 EDT

Update

The Bandwidth team has identified the source of the incident and is working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
Posted Sep 01, 2025 - 07:55 EDT

Update

The Bandwidth team has identified the source of the incident and is working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
Posted Aug 31, 2025 - 19:03 EDT

Update

The Bandwidth team has identified the source of the incident and is working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
Posted Aug 30, 2025 - 13:45 EDT

Update

The Bandwidth team has identified the source of the incident and is working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
Posted Aug 29, 2025 - 21:40 EDT

Identified

The Bandwidth team has identified the source of the incident and is working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
Posted Aug 29, 2025 - 18:33 EDT

Investigating

Both teams are investigating intermittent inbound call failures to Puerto Rican destinations.
Posted Aug 29, 2025 - 16:10 EDT
This incident affected: Puerto Rico Calling Services (Inbound Calling - Puerto Rico).