Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
We have confirmed stability with the underlying issue and we're considering this incident resolved. Verizon is still advising that if their end users are still experiencing failures, the Verizon handset should be restarted.
Posted Apr 21, 2022 - 08:37 EDT
Update
We’ll continue to monitor the situation overnight for stability and provide an update in the morning.
Posted Apr 20, 2022 - 20:52 EDT
Monitoring
Verizon has advised they have implemented repairs that should mitigate the failures, and further advised if still experiencing failures, the Verizon handset should be restarted. We’ll continue to monitor for stability and confirm once resolved.
Posted Apr 20, 2022 - 19:50 EDT
Investigating
We’re currently investigating an incident involving failed calls both to and from the Verizon network. The failures are due to an issue on Verizon’s network, and the effect is industry wide. We’re currently engaged with Verizon about the problem and we’ll provide updates as they become available.
Posted Apr 20, 2022 - 18:39 EDT
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States).
