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Bandwidth Local Market Impairment 428 - Wilmington, NC

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 07/29/2021 01:50 PM ET
Stop Time: 07/30/2021 07:00 PM ET

Posted Jul 30, 2021 - 20:54 EDT

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

Posted Jul 30, 2021 - 19:13 EDT

Update

Our carrier has identified an equipment issue and is working to implement a fix.

Posted Jul 30, 2021 - 14:33 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted Jul 30, 2021 - 13:30 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted Jul 30, 2021 - 09:32 EDT

Update

Our carrier continues to work to isolate the issue causing this incident.

Posted Jul 30, 2021 - 05:46 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 30, 2021 - 02:01 EDT

Update

"Our carrier continues to work to isolate the issue causing this incident."

Posted Jul 30, 2021 - 02:01 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted Jul 29, 2021 - 22:02 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted Jul 29, 2021 - 18:01 EDT

Identified

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

Posted Jul 29, 2021 - 14:04 EDT