Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Between 00:30 - 03:32 UTC on March 2, customers encountered significant delays when attempting to complete 10DLC provisioning orders.
Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Mar 09, 2026 - 09:25 EDT
Resolved
This incident has been resolved.
Posted Mar 02, 2026 - 23:28 EST
Monitoring
Teams are observing expected processing times. And will continue to monitor for prolonged stability.
Posted Mar 02, 2026 - 22:50 EST
Investigating
Teams are investigating a delay in 10DLC provisioning orders.
Posted Mar 02, 2026 - 22:02 EST
This incident affected: Number Management Services (Line Feature Management).
