Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth US Network Impairment - Outbound Toll-Free SMS delivery failures in Canada

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Dec 05, 2024 - 12:57 EST

Update

Bandwidth teams remain engaged with Freedom Network to bring about expected SMS delivery - however we are observing expected messaging behavior.

Posted Dec 04, 2024 - 17:12 EST

Update

Bandwidth teams remain engaged with Freedom Network to bring about expected SMS delivery.

Posted Dec 02, 2024 - 13:39 EST

Update

We are continuing to investigate this incident.

Posted Dec 01, 2024 - 09:01 EST

Update

We are continuing to investigate this incident.

Posted Nov 30, 2024 - 17:22 EST

Update

We are continuing to investigate this incident.

Posted Nov 30, 2024 - 08:19 EST

Update

We are continuing to investigate this incident.

Posted Nov 29, 2024 - 17:56 EST

Update

We are continuing to investigate this incident.

Posted Nov 29, 2024 - 10:29 EST

Update

We are continuing to investigate this incident.

Posted Nov 27, 2024 - 17:05 EST

Update

We are continuing to investigate this incident.

Posted Nov 26, 2024 - 19:38 EST

Update

We are continuing to investigate this incident.

Posted Nov 26, 2024 - 12:25 EST

Update

We are continuing to investigate this incident.

Posted Nov 25, 2024 - 19:49 EST

Update

We are continuing to investigate this incident.

Posted Nov 25, 2024 - 19:01 EST

Investigating

We are currently investigating an incident causing SMS delivery failures to Freedom Network in Canada.

Posted Nov 25, 2024 - 15:00 EST

This incident affected: United States Messaging Services (Toll-Free SMS - Outbound).