Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

UC Product - Duplicate Call Incident
Incident Report for Bandwidth
Resolved
Bandwidth customers using our UC product may have received duplicate inbound calls via our JFK Data Center for a brief period of time. One call would be the valid call of the two duplicate calls, and the other would have been an invalid call with no party on the other end. Bandwidth teams have identified the cause of the issue and implemented a solution to resolve this incident. At this time the Bandwidth Network and UC Product suite are operating as expected.
Posted Jun 08, 2021 - 13:00 EDT