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App Platform Transcription Impairment

Incident Report for Bandwidth

Resolved

Transcription services have been restored. This incident is now resolved.

Posted Jul 23, 2019 - 12:16 EDT

Identified

We’ve identified the impairment alongside our vendor and are working towards resolution. Transcriptions are completing with delays.

Posted Jul 23, 2019 - 11:22 EDT

Investigating

Bandwidth is currently investigating an impairment with the Transcription add-on service for our Application Platform. All relevant teams are engaged.

Posted Jul 23, 2019 - 10:19 EDT

This incident affected: United States V2 Application Add On Services (Transcriptions).