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Bandwidth International Market Impairment - Brazil - Multiple Cities

Incident Report for Bandwidth

Resolved

The issue has been resolved and services are up again.

Start: Aug/28/2023 23:46 GMT
End: Aug/30/2023 19:34 GMT

Posted Aug 30, 2023 - 17:51 EDT

Update

We are continuing to investigate this issue.

Posted Aug 30, 2023 - 07:17 EDT

Update

We are continuing to investigate this issue.

Posted Aug 30, 2023 - 03:00 EDT

Update

We are continuing to investigate this issue.

Posted Aug 29, 2023 - 19:11 EDT

Update

We are continuing to investigate this issue.

Posted Aug 29, 2023 - 14:51 EDT

Investigating

We are investigating a network impairment in Brazil (in the areas of São José dos Campos +5512, Santos +5513, Bauru +5514, Sorocaba +5515, Ribeirão Preto +5516, São José do Rio Preto +5517 and Presidente Prudente +5518) with our carrier affecting voice traffic. We are currently working with our carrier for resolution.

Posted Aug 29, 2023 - 10:43 EDT

This incident affected: Brazil Calling Services (Inbound Calling- Brazil).