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Messaging delivery incident

Incident Report for Bandwidth

Resolved

At 2:05 PM ET, customer SMS binds in LAX may have disconnected. These binds recovered fully at 2:52 PM ET. Customers may have also seen DFW binds bounce at 3:08 PM ET.
In flight SMS messages may have be lost when these binds went down.
Anything waiting to be delivered was queued up and then delivered after the binds were restored.
Everything currently sending/processing correctly messaging-wise since 3:08 PM ET.

Posted Apr 29, 2021 - 14:00 EDT