Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth has concluded its investigation of this issue and determined that between 08:35 - 21:22 UTC on November 24, a subset of Bandwidth customers may have observed activation delays in off-net port orders.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Dec 01, 2025 - 14:13 EST
Resolved
This incident has been resolved.
Posted Nov 24, 2025 - 17:34 EST
Monitoring
Team are observing expected port action behavior. We will continue to monitor.
Posted Nov 24, 2025 - 16:33 EST
Investigating
Bandwidth teams are investigating a Port Order Action Delay incident. Off net orders are delayed at this time.
Posted Nov 24, 2025 - 15:49 EST
This incident affected: Number Management Services (Number Porting).
