Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Our upstream carrier has advised that they are hands-off. This incident is resolved.
Posted Sep 25, 2020 - 16:52 EDT
Update
We have seen traffic return, but the carrier has not yet announced that they are hands-off. We are monitoring for stability at this time.
Posted Sep 25, 2020 - 15:58 EDT
Update
Our carrier has advised that they have restored unidirectional traffic and are working on a complete fix. We are continuing to monitor the situation and will provide updates as they become available.
Posted Sep 25, 2020 - 11:37 EDT
Identified
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Sep 25, 2020 - 07:52 EDT
Update
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Sep 25, 2020 - 04:16 EDT
Update
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Sep 25, 2020 - 00:07 EDT
Update
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Sep 24, 2020 - 19:50 EDT
Investigating
We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.
We are currently working with our carrier for resolution.