Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Between 01:13 - 19:21 UTC on August 7, customers encountered errors when attempting to submit new port orders in the Bandwidth Dashboard. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:
Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Aug 08, 2024 - 11:13 EDT
Resolved
We've confirmed stability and we're considering this incident resolved.
Posted Aug 07, 2024 - 15:10 EDT
Monitoring
Teams are monitoring the stability of new Port Orders at this time.
Posted Aug 07, 2024 - 13:58 EDT
Investigating
Bandwidth teams are investigating an incident impacting the creation of New Port Orders on the Bandwith Dashboard. Teams are actively investigating.
Posted Aug 07, 2024 - 13:35 EDT
This incident affected: Number Management Services (Number Porting).
