Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

EVS (911) Maintenance - ATL Data Center

Scheduled Maintenance Report for Bandwidth

Completed

The scheduled maintenance has been completed.
Posted Aug 06, 2024 - 04:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 06, 2024 - 00:00 EDT

Scheduled

Bandwidth will be performing network EVS (911) maintenance in our ATL data center. While all steps have been taken to minimize impact to calls, Bandwidth advises that customers route all EVS (911) calls through the DFW data center for the duration of the maintenance to ensure no interruption in service.

During the maintenance, the dashboard will be accessible for read-only activities, however provisioning activities including changes to accounts, endpoints, locations, callbacks and notifications will not be available.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Jul 25, 2024 - 13:56 EDT
This scheduled maintenance affected: 9-1-1 Services (9-1-1 Call Routing Service, 9-1-1 Provisioning Service).