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Incidents across areas

10DLC Campaign Provisioning - Order Delay

Incident Report for Bandwidth

Postmortem

Bandwidth has concluded its investigation of this issue and determined that between 12:26 UTC and 15:26 UTC on October 28, some 10DLC campaign provisioning requests were delayed.

Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Oct 29, 2026 - 09:01 EDT

Resolved

For a brief period of time, some 10DLC campaign requests were delayed in provisioning. At this time, we are observing expected provisioning times.
Posted Oct 28, 2026 - 13:20 EDT