Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Off Net Port-in Orders

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Mar 04, 2024 - 19:42 EST

Monitoring

Bandwidth has observed expected porting behavior and been advised by the vendor they are seeing timely order processing. We will monitor for stability.
Posted Mar 04, 2024 - 18:45 EST

Update

Bandwidths off net porting vendor has identified the source of this delay and is working to restore expected porting activation times.
Posted Mar 04, 2024 - 16:45 EST

Identified

Bandwidths off net porting vendor has identified the source of this delay and is working to restore expected porting activation times.
Posted Mar 04, 2024 - 12:21 EST

Update

We continue to observe porting delays with this vendor and remain engaged as they work to restore services.
Posted Mar 04, 2024 - 11:43 EST

Investigating

Our industry partner has notified us of an incident causing delays to off net port-in orders. We are currently working with our partner to investigate this incident.
Posted Mar 04, 2024 - 10:26 EST
This incident affected: Number Management Services (Number Porting).