Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

10DLC Provisioning Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Jan 02, 2024 - 16:49 EST

Update

We continue to work to replay these missed provisioning requests. Customers may re-try non-complete requests to update to the desired provisioning status. Updates will be provided as available.
Posted Dec 30, 2023 - 13:11 EST

Update

We continue to work to replay these missed provisioning requests. Customers may re-try non-complete requests to update to the desired provisioning status. Updates will be provided as available.
Posted Dec 29, 2023 - 13:02 EST

Update

We continue to work to replay these missed provisioning requests. Updates will be provided as available.
Posted Dec 28, 2023 - 19:36 EST

Identified

Bandwidth teams have identified the source of this incident and are working to replay missed provisioning events.
Posted Dec 28, 2023 - 16:30 EST

Investigating

Bandwidth teams are investigating an incident where some 10DLC provisioning requests may not have completed as expected. Teams are actively working to re-run these requests.
Posted Dec 28, 2023 - 14:23 EST
This incident affected: Portals (Bandwidth App).