Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
Proxy Maintenance - DFW & LAX
Scheduled Maintenance
Report for Bandwidth
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Bandwidth will be performing maintenance on outbound proxies within our DFW and LAX data centers.
Outbound voice traffic in DFW and LAX will experience a one-time drop of any calls that are in the setup/initialization process during the maintenance window. It is anticipated this interruption will only last a few seconds. Any calls already established will not be impacted.
The outbound proxies in the JFK location will be unaffected during this event. Customers may choose to point all traffic at the unaffected location during the maintenance event to ensure no interruption to service.
NOTE: Customers currently connected directly to Bandwidth SBC's will not be impacted by this maintenance and can ignore this maintenance notification.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Outbound voice traffic in DFW and LAX will experience a one-time drop of any calls that are in the setup/initialization process during the maintenance window. It is anticipated this interruption will only last a few seconds. Any calls already established will not be impacted.
The outbound proxies in the JFK location will be unaffected during this event. Customers may choose to point all traffic at the unaffected location during the maintenance event to ensure no interruption to service.
NOTE: Customers currently connected directly to Bandwidth SBC's will not be impacted by this maintenance and can ignore this maintenance notification.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
This scheduled maintenance affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States).