Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Bandwidth Local Market Impairment: LATA 256 - Clarksburg, WV

Incident Report for Bandwidth

Resolved

Our carrier has repaired the fiber cut and Bandwidth can confirm that all services are restored.

Start Time: 7:17am EDT
Stop Time: 8:42pm EDT

Posted Jul 08, 2021 - 00:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results

Posted Jul 07, 2021 - 20:01 EDT

Update

Your service that had restored prior has gone down again. The transport team is still repairing fiber at this time. We apologize for the inconvenience.

Posted Jul 07, 2021 - 15:35 EDT

Identified

The issue has been identified and a fix is still being implemented.

Posted Jul 07, 2021 - 10:22 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 07, 2021 - 07:41 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 07, 2021 - 04:56 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 07, 2021 - 00:59 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 06, 2021 - 21:04 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 06, 2021 - 16:49 EDT

Update

Update: Our carrier has identified a down power line issue, working with local power company. No ETA at this time.

Posted Jul 06, 2021 - 11:23 EDT

Identified

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

Posted Jul 06, 2021 - 07:27 EDT