Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA: 220 (Pleasantville, NJ)

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs for an equipment failure and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 03/12/2021 12:25 AM ET

Stop Time: 03/15/2021 12:47 AM ET
Posted Mar 15, 2021 - 21:41 EDT

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Mar 15, 2021 - 18:43 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Mar 15, 2021 - 13:30 EDT

Update

We are continuing to investigate this issue.
Posted Mar 15, 2021 - 08:52 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Mar 15, 2021 - 04:44 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Mar 15, 2021 - 00:46 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Mar 14, 2021 - 20:32 EDT

Update

We are continuing to investigate this issue.
Posted Mar 14, 2021 - 16:40 EDT

Update

We are continuing to investigate this issue.
Posted Mar 14, 2021 - 12:50 EDT

Investigating

Update: We are currently working with our carrier for resolution.
Posted Mar 14, 2021 - 09:46 EDT

Update

We are continuing to monitor for any further issues.
Posted Mar 14, 2021 - 08:03 EDT

Update

We are continuing to monitor for any further issues.
Posted Mar 14, 2021 - 04:12 EDT

Update

We are continuing to monitor for any further issues.
Posted Mar 13, 2021 - 23:58 EST

Update

We are continuing to monitor for any further issues.
Posted Mar 13, 2021 - 19:59 EST

Update

We are continuing to monitor for any further issues.
Posted Mar 13, 2021 - 15:46 EST

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Mar 13, 2021 - 10:16 EST

Update

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Mar 13, 2021 - 06:04 EST

Update

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Mar 13, 2021 - 02:10 EST

Update

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Mar 12, 2021 - 22:09 EST

Update

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Mar 12, 2021 - 18:08 EST

Update

Our carrier is continuing to address an identified fiber issue.
Posted Mar 12, 2021 - 16:16 EST

Update

Update: Our carrier is continuing to address an identified fiber issue.
Posted Mar 12, 2021 - 12:16 EST

Update

We are continuing to work on a fix for this issue.
Posted Mar 12, 2021 - 08:21 EST

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Mar 12, 2021 - 08:20 EST