Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Bandwidth Dashboard Incident

Incident Report for Bandwidth

Resolved

Bandwidth has seen login ability stabilize. We consider this incident resolved.

Posted Aug 10, 2021 - 16:31 EDT

Monitoring

Bandwidth teams have restored the ability to log into the Bandwidth Dashboard Portal. We will continue to monitor for stability.

Posted Aug 10, 2021 - 16:17 EDT

Identified

Bandwidth teams continue to work towards resolving this incident, which is intermittent at this time.

Posted Aug 10, 2021 - 14:56 EDT

Update

Customers may use the below URL to access the Dashboard Portal during this incident.

https://dashboard.bandwidth.com/portal/r/login?classic=true

Posted Aug 10, 2021 - 14:32 EDT

Investigating

Bandwidth Dashboard users attempting to log into the portal may experience an authentication incident, not allowing access to the portal. API users are not impacted. All teams are actively working on this incident.

Posted Aug 10, 2021 - 14:23 EDT

This incident affected: Portals (Bandwidth App).