Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Outbound calling incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Sep 01, 2026 - 13:29 EDT

Identified

Teams have identified the source of this incident and are working to restore expected network behavior.

Posted Sep 01, 2026 - 12:53 EDT

Investigating

Bandwidth teams are investigating an incident where outbound calls are receiving an unexpected 404 error code. As a result, these calls are failing to connect as expected.

Posted Sep 01, 2026 - 12:15 EDT

This incident affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States).