Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Choose a region...

Bandwidth Local Market Impairment - Multiple Markets

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs (fiber cut) and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 2018-10-12 03:39:35 PM EST
Stop Time: 2018-10-13 06:08:00 PM EST

Posted Oct 13, 2018 - 18:56 EDT

Update

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

Posted Oct 13, 2018 - 16:43 EDT

Update

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

Posted Oct 13, 2018 - 12:24 EDT

Monitoring

Update: All services have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

Posted Oct 13, 2018 - 08:00 EDT

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.

Posted Oct 13, 2018 - 04:03 EDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 13, 2018 - 04:02 EDT

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.

Posted Oct 12, 2018 - 23:50 EDT

Update

Update: Our carrier continues to work to isolate the issue causing this incident.

For Latas 486 and 562, we have observed a restoration of service and we are monitoring for stability.

Posted Oct 12, 2018 - 19:42 EDT

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.

Posted Oct 12, 2018 - 15:50 EDT