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Toll Free & Short Code SMS Messaging Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jan 18, 2022 - 10:39 EST

Monitoring

Bandwidth Teams are observing expected messaging behavior. We continue to monitor for network stability.

Posted Jan 17, 2022 - 13:49 EST

Investigating

Bandwidth Teams are investigating an incident causing duplicate Toll Free and Short Code SMS messages to be sent. Customers may see an increase in 4360 error codes.

Posted Jan 17, 2022 - 12:18 EST

This incident affected: United States Messaging Services (SMS Messaging (SMPP), Toll-Free SMS - Inbound, REST APIs - HTTP SMS Messaging).