Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Between August 15 03:30 - August 17 00:07 UTC, customers encountered delays when attempting to modify port-in details for a small portion of orders. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:
Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Aug 19, 2024 - 08:02 EDT
Resolved
This incident has been resolved.
Posted Aug 16, 2024 - 21:52 EDT
Monitoring
A resolution has been implemented, and we are monitoring the results.
Posted Aug 16, 2024 - 20:43 EDT
Update
We are continuing to investigate this incident.
Posted Aug 16, 2024 - 17:17 EDT
Update
We are continuing to investigate this incident.
Posted Aug 16, 2024 - 16:15 EDT
Investigating
We are currently investigating an incident causing possible processing delays when customers modify port-in details.
