Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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New York Data Center Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Aug 21, 2026 - 11:09 EDT

Investigating

Teams are investigating an isolated voice quality incident impacting a subset of traffic transversing this location.

Posted Aug 21, 2026 - 09:57 EDT

This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States).