Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Edge Proxy Maintenance - JFK
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted May 25, 2021 - 01:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 25, 2021 - 00:00 EDT
Scheduled
Bandwidth will be performing maintenance on the JFK Edge02 and Edge04 Proxies. The Proxies will experience brief moments where they are unavailable during the maintenance. .

LAX Edge02 and DFW Edge04 will be unaffected during this event. Customers may choose to point all traffic to the geo-redundant proxies to ensure no interruption to service.

Customers currently connected directly to Bandwidth SBC's will not be impacted by this maintenance and can ignore this maintenance notification.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted May 11, 2021 - 16:36 EDT
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States).