Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Industry Porting Incident

Incident Report for Bandwidth

Resolved

Bandwidth has been advised by industry vendors that this impairment has been resolved.
Posted Jun 27, 2019 - 08:08 EDT

Update

Bandwidth continues to monitor this industry porting incident. We are still seeing ports successfully complete with minimal delay. All teams are still engaged.
Posted Jun 26, 2019 - 15:12 EDT

Update

Bandwidth has confirmed with industry vendor that all auto activated orders went through successfully with no issue at 11:30 AM EST. Delays may persist with customer activated orders. All teams are engaged.
Posted Jun 26, 2019 - 12:46 EDT

Update

Bandwidth has observed ports completing after a delay in the impacted industry regions. We continue to escalate with vendors and industry suppliers for a resolution.
Posted Jun 26, 2019 - 11:04 EDT

Identified

Bandwidth has identified an industry porting impairment affecting the following regions: Mid- Atlantic, Midwest, Northeast, Southeast, Southwest, Western, West Coast. The industry service provider is currently working to restore service, all teams are engaged. At this time, the impact is still being determined.
Posted Jun 26, 2019 - 10:06 EDT
This incident affected: Number Management Services (Number Porting).