Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
Voice Incident
Incident
Report for Bandwidth
Resolved
Bandwidth is seeing traffic restored and processing as expected. We are considering this incident resolved.
Monitoring
Bandwidth has been advised by the industry partner that traffic has restored and processing as expected. We will continue to monitor for stability.
Update
Bandwidth is continuing investigating a possible incident with voice calls due to a service condition with a national Internet Service Provider. All teams are working with industry partners to bring about a resolution and reduce impact.
Investigating
Bandwidth is currently investigating a possible incident with voice calls due to a service condition with a national Internet Service Provider. All teams are working with industry partners to bring about a resolution and reduce impact.
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), and Canada Calling Services (Inbound Calling - Canada (SIP)).