Toll Free Messaging Incident
Incident
Report for Bandwidth
Resolved
This incident has been resolved.
Update
Bandwidth teams are observing message delivery with minimal delays for Toll Free SMS & MMS traffic to the T-Mobile network. Teams will continue to monitor and engage with this industry vendor for prolonged stability.
Update
Bandwidth teams are observing message delivery with minimal delays for Toll Free SMS & MMS traffic to the T-Mobile network. Teams will continue to monitor and engage with this industry vendor for prolonged stability.
Monitoring
Bandwidth teams are observing message delivery with minimal delays for Toll Free SMS & MMS traffic to the T-Mobile network. Teams will continue to monitor and engage with this industry vendor for prolonged stability.
Update
Bandwidth teams continue to see SMS and now MMS Toll Free Messaging delays. We remain engaged with this industry vendor. Currently delays remain isolated to the T-Mobile Network.
Investigating
Bandwidth teams are investigating Toll Free Messaging delays with messages inbound and outbound of the T-Mobile Network. Teams are actively engaged with the industry vendor.
This incident affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, Toll Free MMS - Inbound, Toll Free MMS - Outbound).