Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Network Equipment Impairment for Edge Customers

Incident Report for Bandwidth

Resolved

Bandwidth has seen continued stability to Bandwidth 7, Bandwidth 9 and Edge proxies and now consider this incident resolved.
Posted Jun 24, 2019 - 20:59 EDT

Monitoring

Bandwidth has resolved and restored traffic to Bandwidth 7, Bandwidth 9 and Edge proxies and see traffic flowing as expected. We continue to monitor for stability.
Posted Jun 24, 2019 - 20:03 EDT

Update

Bandwidth has resolved the impairment for Bandwidth 9 and Edge proxies and are monitoring for stability. Bandwidth 7 termination traffic is still currently affected, all relevant teams are engaged.
Posted Jun 24, 2019 - 19:46 EDT

Investigating

Bandwidth has identified a network equipment impairment affecting inbound and outbound traffic for Bandwidth 7, Bandwidth 9, and Edge proxy customers.
Posted Jun 24, 2019 - 19:27 EDT
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States).