Bandwidth Local Market Impairment - 244 - Roanoke, VA
Incident
Report for Bandwidth
Resolved
Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 04/12/2019 15:21 GMT (11:21 EDT)
Stop Time: 04/13/2019 15:17 GMT (11:17 EDT)
Start Time: 04/12/2019 15:21 GMT (11:21 EDT)
Stop Time: 04/13/2019 15:17 GMT (11:17 EDT)
Monitoring
Our carrier's splicers have isolated the problem fiber and have corrected the issue. We observe your region restored. We will update this page when we receive an official hands off from our carrier.
Update
Carrier reports splicing is ongoing to repair fiber cut. We will continue to work with our carrier until this issue is resolved.
Update
Crews are on site to repair a fiber cut affecting your service. We will continue to work with our carrier through resolution.
Update
Update: Our carrier has identified a fiber cut and is working to complete repairs.
Identified
Update: Our carrier has identified a fiber cut and is working to complete repairs.
Investigating
We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.
We are currently working with our carrier for resolution.
We are currently working with our carrier for resolution.
This incident affected: United States Local Market Status (244 - Roanoke, VA).