Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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US & Canada Hosted Messaging Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jan 22, 2024 - 20:45 EST

Update

Bandwidth teams continue to work to restore expected provisioning for Hosted Numbers. Updates will be provided as they are available.

Posted Jan 22, 2024 - 18:16 EST

Identified

Bandwidth teams have identified the source of this issue and are working to restore the expected provisioning behavior for Hosted Messaging.

Posted Jan 22, 2024 - 13:15 EST

Investigating

Bandwidth teams are investigating an incident where Hosted Messaging provisioning may not complete as expected. Teams are actively working to restore provisioning behavior for Hosted Messaging numbers.

Posted Jan 22, 2024 - 09:59 EST

This incident affected: United States Messaging Services (SMS Messaging (SMPP)).